Claims Management

A trusted and experienced advisor is essential to expedite loss resolution and claim recovery. With trained and dedicated claims professional working in the claims advocacy role, we offer valuable insight and guidance throughout the claims process. Heffernan Claims Consultants average no less than 15 years of technical claims experience and engage in ongoing education to ensure they remain attuned to the ever dynamic claims environment. Our objective is to ensure that the insurance products we negotiate respond as intended, with a minimum of delay and disruption to our clients.

Areas of Expertise:

• Workers' Compensation
• Property
• General Liability
• Construction
• Product Liability
• Construction Defect
• Automobile

Industry Expertise:

• EPLI
• FEHA
• ADA
• Loss Control

Essential Activities We Perform on Our Clients' Behalf:

• Consulting and strategizing with client
• Development and analysis of claims data on how to effectively manage claims for evaluation of work safety practices
• Claims liaison with carriers and/or adjusters
• Customized educational publications
• Monitoring claims for best practices and seminars and reserving adequacy
• Claims reporting
• Negotiate claims reserves
• Coordination of medical triage program action plans with adjusters
• Coordination of WC First Aid Program
• Experience modification audit fee schedule and PPO bill review
• Experience modification "projection"
• MyWave training and education
• Periodic detailed claims reviews

To learn more about claims management, contact the agents at Heffernan Insurance Brokers today!