Welcome to the Insurance Site

Heffernan is proud to be the exclusive Insurance broker partner for Caring Senior Service and its franchises. We have developed this site exclusively dedicated to all CSS Franchises. The purpose is to help provide a clear understanding of your insurance needs, as well as to provide a turnkey solution for getting the proper coverage in place at the lowest net cost. We have also included a wide variety of resources relating to safety and loss control for Home Care. Our dedicated team is ready to answer your questions and provide you with superb customer service. We look forward to working with you!

If any time you have a question, feel free to email or call our Lead Heffernan Representative Tami Unsworth. Email: tamiu@heffins.com, Phone: 925-942-4619

Recommended P&C Coverages

How To Apply For Insurance

Print and complete the following applications, then fax or email them to the following:
Email: tamiu@heffins.com Fax: 925-934-8278.

Additional Coverages to Consider

Loss Control Information

Our Insurance Team

Tami Tami Unsworth
Assistant Vice President
Ph: 925-942-4619
Email: tamiu@heffins.com
Find me on LinkedIn

Amanda Amanda Fechter
Account Manager
Ph: 925-942-4697
Email: AmandaF@heffins.com

Leticia Leticia Trevino
Vice President
Commercial Lines Manager
Ph: 925-295-2572
Email: Leticiat@heffins.com

Amanda Fechter
Account Manager
Ph: 925-942-4697
Email: AmandaF@heffins.com

Amanda Fechter started her insurance career at Heffernan working in the small business division as a Commercial Broker with a focus in the home care sector. A little over a year ago she transitioned from her sales role to the service side where she is now an Account Manager. In this role she is charged with service, marketing and client retention with most of her clients in the non-profit and home health care industry.

Amanda graduated from California State University, Chico with a Bachelor's Degree in Business Administration and emphasis on small business. She lives with her fiancé and enjoys fixing up their house, spending time with friends and family and being outdoors.

Tami Unsworth
Assistant Vice President
Ph: 925-942-4619
Email: tamiu@heffins.com

Tami Unsworth started her career in insurance in 1997 with the Heffernan Group and has held several different positions within the company including being an integral part of the Healthcare division. Starting as an Assistant Account Manager and promoted to Account Manager, Tami's responsibilities grew to include marketing renewals, negotiating terms and pricing, premium/coverage comparisons and financing, policy changes, invoicing, claim reporting and all aspects of account service. Several years ago, Tami decided to focus her attention in commercial sales.

Since joining Special Accounts she has been a sales leader and mentor for this growing division. Her primary niche is Home Health Care and small commercial businesses. Through Heffernan, Tami participates in memberships in CAHSAH (CA Assn. of Health Services at Home), NPDA (National Private Duty Assn.) and NAHC (National Assn. of Home Care & Hospice). In her spare time, Tami works as an Events & Hospitality Specialist for Roche Winery in Sonoma, and serves as Secretary to Diablo Referral Partners, a networking group for professionals.

Leticia Treviño
Commercial Lines Manager, Vice President
Heffernan Insurance Brokers
Ph: 925-295-2572
Email: Leticiat@heffins.com

Leticia Treviño has been in the insurance industry for over 16 years after starting her career as a claims adjuster at Fremont Compensation. She acquired her technical knowledge through work experience as an adjuster, claims consultant, claims manager moving up to vice president of a third-party claims operation. As a California certified Self-Insured Claims Administrator and Qualifying Manager, she has been able to work on both the carrier side as well as the third-party administrator side of claims handling with an emphasis on Workers' Compensation and Liability coverage's.

In 2000 when she joined Heffernan Insurance Brokers, she was able to carry over her attained skills in establishing her current role as Commercial Lines Manager and Vice President. In this role she has been heavily involved in the development of the training infrastructure as well as client retention for the Small Business Division.

As an active member and enthusiast of the Latino Issues Forum, California Hispanic Professionals Association and the Hispanic Chamber of Commerce, she is has spearheaded efforts in creating Heffernan's Latino division which focuses on providing premier bilingual insurance services to Spanish speaking clients along with creating insurance awareness and opportunity within the Latino community.

In addition to establishing her career she is also a dedicated mother to two beautiful daughters ages 12 and 9. Although work and family time require a substantial amount of balance, she enjoys every minute of it. In her free time she enjoys spending time with her family and friends, shopping, traveling and overall enjoying life.

Share/Bookmark