Welcome to the Insurance Site
Heffernan is proud to be the exclusive Insurance broker partner for Caring Senior Service and its franchises. We have developed this site exclusively dedicated to all CSS Franchises. The purpose is to help provide a clear understanding of your insurance needs, as well as to provide a turnkey solution for getting the proper coverage in place at the lowest net cost. We have also included a wide variety of resources relating to safety and loss control for Home Care. Our dedicated team is ready to answer your questions and provide you with superb customer service. We look forward to working with you!
If any time you have a question, feel free to email or call our Lead Heffernan Representative Tami Unsworth. Email: tamiu@heffins.com, Phone: 925-942-4619
Recommended P&C Coverages
- General & Professional Liability, including elder abuse
- Non Owned Auto
- Workers Compensation
- Employee Dishonesty/Bonds
- Property
- Bell Endorsement & Crisis Management
- Basic Summary of Coverages
- Coverage Highlight Sheet
How To Apply For Insurance
Print and complete the following applications, then fax or email them to the following:
Email: tamiu@heffins.com Fax: 925-934-8278.
- Caring Senior Service Approved Franchise App
- Crime Application
- Workers Compensation Supplemental
- Workers Compensation Questionnaire
- Q&A for your startup agency
Additional Coverages to Consider
- EPLI Facts & Findings
- Employment Practices Liability Application
- Exclusive EPLI Product for Home Health Care
- Crime Protection Plus
- Cyber Security Liability
- Employment Practices (Stand Alone)
Loss Control Information
- Driver Guidelines
- First Aid General Guidelines
- Loss Control Safety Videos
- Claims Process
- Loss Control Strategies
- Non Subscriber vs. Workers Comp Comparison Chart (For TX Only)
- Loss Control Log In for "PHLY"
Our Insurance Team
Tami Unsworth
Assistant Vice President
Ph: 925-942-4619
Email: tamiu@heffins.com
Find me on LinkedIn
Amanda Fechter
Account Manager
Ph: 925-942-4697
Email: AmandaF@heffins.com
Leticia Trevino
Vice President
Commercial Lines Manager
Ph: 925-295-2572
Email: Leticiat@heffins.com







