Heffernan Insurance Brokers
1350 Carlback Avenue, Suite 200
Walnut Creek, CA 94596
John Petersen joined the Heffernan Group as the Information Systems Manager in December of 1996. His primary responsibility is to implement, coordinate and manage all aspects of the information systems used in all operations of the Heffernan Group. This includes all of the Heffernan Insurance Brokers Regional Operating Center (ROC) locations. He develops, recommends and updates strategic plans for future enhancements and changes to the overall automation for the Heffernan Group. He also oversees server based back-up procedures for all critical systems, and performs automation training for all new personnel. Born and raised in Simi Valley, CA, John was a member of the ROTC. He served over seven years in the United States Air Force, and graduated Suma Cum Laude from Southern Illinois University at Carbondale.