Resources for Fire Victims - Blue Shield

Published on Tue, 10/17/2017 - 21:47

Blue Shield Resources For Wildfire Victims

Blue Shield of California is closely monitoring the severe conditions caused by wildfires throughout the state, including parts of Northern California and Orange County. The health plan has implemented the following services to help ensure continuity of care for affected members:

  • We are allowing for the immediate refill of prescriptions, even if they are not yet due to be refilled.
  • We are conducting outreach to affected members who currently participate in a care management program.
  • Magellan Health, Blue Shield’s contracted managed care plan for behavioral health, is providing free access to resources, materials and counseling services through its dedicated hotline: 1-800-327-7451.
  • Teladoc is offering access to general medical care at no charge. To receive care, affected individuals should call 1-(855)-225-5032 or visit for more information.

The Magellan mental health services are available to ALL members in the in the impacted areas, regardless of product, financial arrangement, medical plan, etc.