With a commitment to people, Heffernan is not only a great place to work, but also a place that gives back, supports education, puts family first, and empowers employees to have fun.
The Heffernan Way of Life
Our mission statement is simple: Answer the Phone and Have Fun! We strive to create an environment in which the people who work for us enjoy their work and respond to our clients’ needs. In doing so, we have created an atmosphere in which the people who service our clients’ insurance programs are energetic and engaged, and the collaborative work environment we foster enables us to find solutions for any issue that may arise. This has created a loyal clientele and a stable workforce that prides itself on being enthusiastic, creative, and motivated.
Our tagline, Because You’re Different, was inspired by our clients. Our employees take pride in getting to know our clients individually to understand their operations, risk appetite, business climate, and objectives – all against the backdrop of regulations and industry trends. Our one-on-one approach results in custom insurance solutions that address our clients’ unique exposures, providing hyper-personalized risk management, insurance programs, and brokerage services.
Culture is Our Core
We fundamentally believe in seven key values that are integral to our relationships and essential to our success. Known as the Heffernan Habits, these values are ingrained in our culture and encompassed in our guiding principles.
Our Commitment to Diversity, Equity, and Inclusion
We are committed to taking an honest look at ourselves and our industry to determine how we can do better when it comes to diversity, equity, and inclusion. Our commitment is intentional and will continue to be through our actions and efforts. Heffernan’s vision for DEI is:
To foster an environment that celebrates and values the diversity of people and experiences to drive smarter, better-informed actions and decisions for the benefit of our clients, company, and community. Our objective is to not only maintain our unique culture but to strengthen it so that everyone can truly feel part of the Heffernan community.
Heffernan has established programs such as the DEI Committee and Women Empowered (WE) that advocate for and embody the Heffernan Habit: Celebrate and Value Our Differences.
Heffernan offers ongoing educational programs to promote belonging and inclusion, awareness campaigns, employee engagement efforts, and intentional diversified recruiting as we continue to encourage additional employee resource groups.